Customer Reviews at Old Ben Franklin Mitsubishi in Oak Ridge, TN

At Old Ben Franklin Mitsubishi, we believe in integrity and transparency at every level. That's why we invite our customers to leave their honest reviews about our services in Maryville, Knoxville, Oak Ridge, and all surrounding areas. Whether you've had a positive experience or want to leave constructive feedback, please let us know so we can do better next time, every time!



While I didn't ride away in a shiny new vehicle...my experience today was very pleasant and informative! Darrell Watson and Dalton are both awesome guys- made sure that they were attentive to my needs as well as entertaining to my children. Landon and Olivia are currently talking to me about "the nice men at the car place." It is my hope that I'll be back soon to make a purchase that meets the needs of my little family. Amazing evening! 
- Veronica Wright

Had the best experience here! They were all so helpful and patient while I had my toddler here with me, other than that the process was quick and easy! I would definitely recommend them for all of your car buying needs. The staff is great and the service is greater. Also a special shout out to Donnie and Sharron, they made the process personal and easy :)
- Rebecka Douglas

Dalton Cox helped us get into an amazing Toyota today. He was very helpful and very quick to find answers to any questions we may have had. He made us fill very welcome. I would recommend him to anyone that goes to Old Ben Franklin in Oak Ridge. He was AMAZING. Thank you Dalton.
- Rachel Heatherly

Ray Gilmore and Russell Ceballos helped us get a great new vehicle! They were very polite and courteous. Ray is a Marine Corps veteran, just like my husband and was very knowledgeable of all the vehicles. Great experience! Would definitely recommended! We will be back for our next vehicle!
- Valerie Lowe 

This place is great! Brian was our salesperson and he did a phenomenal job. He found an amazing car for our family that didn't come with an outrageous price tag attached to it. Brian even found a new lower priced auto insurance company before we left the lot. Everyone here was so nice. Keith the finance guy is so nice and makes the process go so smoothly. I definitely recommend this place for your car shopping needs!!!!!
- Trudy Underwood

Russell was great! Darrell and all of the guys down here always go out of their way to help and make sure you get what you want!. This is our 4th purchase with them! We will definitely be back!
- Jon Goad

Russell did an amazing job helping me find the perfect car. He took care of everything. I am so happy to pull of the lot in my brand new car.
- Chantel Goad

After having my 2013 Dodge Dart for a few days I'm completely in love! #RollinwithRussIsAMust! And sealed that #DealwithDilian ! Best customer service I've had in a while with a car lot. They were able to meet my needs and found me SUUUUUPER affordable insurance with Jonah Goodfriend!! They all collectively made the impossible, possible. Oh and a surprise! It's a automatic start so no waiting in the cold
- Jala Clark

Wonderful service here. Everyone was very knowledgeable along with understanding the consumer option. Was here twice in one day rolled out with a beautiful new Volkswagen TDI thank you to Dalton and Ray for the patience really do appreciate all the hard work.
- Chelsea Gordon

Dilian and Russ are the pair of the century they will make sure you are in the car of your dreams,,with no problems and make it affordable for you,,,yes Dealing with Dilian is a must,,,so come on down to Ole Ben Franklin Motors in Oak Ridge and ride
- Flipp Dowens

Had a wonderful experience with my sales man Judson Kalthoff and the general manager Darrell Watson. I would recommend ole ben Franklin mitsubishi in oak ridge to anyone.
- Leticia Godinez

Ray and Aaron did not give up on what I wanted. best service I have had.
- Heath Look

Dalton Cox helped us get into an amazing Toyota today. He was very helpful and very quick to find answers to any questions we may have had. He made us fill very welcome. I would recommend him to anyone that goes to Old Ben Franklin in Oak Ridge. He was AMAZING. Thank you Dalton.
- Rachel Heatherly

Ray and Russell were very helpful and got me approved when no else could. Recommend these guys to anyone out car shopping. Thanks Ray and Russell!
- Hattie Hurst

Donnie Hutchison was very helpful. He went through all the details with me on everything i asked him about. Great service with promise to continue the great service if I need anything in the future. Thank you.
- Deborah Cribb

Dealing with Dilian he is very up beat and honest. And will do what he has to.To get you in a vehicle.I would tell anyone to come ask for him.He is very up front and honest.And I really appreciate him for helping me.
- Teresa Elkins

Buying a car was a great and easy experience at Ole Ben Franklin, the saleman Judson is what made the process so smooth.I will definitely be a repeat customer.
- Robert Nelson

Had a great experience buying my car with Dilian. He made it an easy task. 👍👍
- K White

Dealing with Dilian is Truly AWESOME experience.. He's Young Man that is Good at what He does.. He is the TRUE PLUG🔌!!!
- Brandy Gibby

Ray and Sharon were absolutely fabulous. From the first phone call, to arriving and helping with everything. I had to bring my 2 year old son with me and they were great with him. Very patient when I had to chase him down! Would definitely recommend!!!!
- Summer Glenn

Came down tonight to discuss options of potential cars, and before I knew it I was signing papers and driving out with a 2016 Volkswagen Jetta. Everything I wanted all the small conveniences and more! Dealin With Dilian easily one of the best decisions made of the new year! Come see Dilian for all your car needs!
- AL Thomas

Judson and darrell worked really hard for me and got my payment exactly were I needed it, only 205 dolloar a month. I would recommend Ole Ben Franklin Mitsubishi to anyone.
- Timothy Roberts

Doing the Right Thing Even When No One's Watching

You needn't look beyond us for a Mitsubishi dealership that offers the best sales and services. With us, a dedicated customer support system is always at your service, no matter when or where you need it. As a locally owned and operated dealer in Oak Ridge, TN, we strive to exceed your expectations, no matter how high they are. And most of our customers agree with us. As they say, you've always got a friend down at Old Ben! At every stage of your car-buying process, we stand by your side to help you through. Experience our stellar customer services when you:

Buy New Mitsubishi Vehicles at the Best Prices

At our dealership, we provide a vast selection of Mitsubishi models. But it's not the inventory that earns your trust in us. It's our faultless customer service that keeps you at the forefront. Like our customers say, "This place is great! Everyone here was so nice. I definitely recommend this place for your car shopping needs!!!!!" From choosing a car that's right for you to maintain it in the best shape, we're glad to help you at every step of the way. 

Buy the Best Used Mitsubishi Vehicles

We know not everyone wants to buy a new car. So, we're here to help you bypass the hefty costs and depreciation so you can buy your valuable ride at an incredible price from our lots. We have a wide selection of pre-owned and well-inspected Mitsubishis in our inventory. And each of them has a warranty to cover your back.


Get Affordable Auto Financing

Our customer services don't end with selling a car. It goes far beyond to secure the best financing for your purchase. We understand your budget concerns and give you the best options. We are the trusted buy-here-pay-here dealership in Oak Ridge, TN and beyond. Don't believe us? Hear what our customers say, "Wonderful service here! Everyone was very knowledgeable, along with understanding the consumer option. Was here twice in one day and rolled out with a beautiful new Volkswagen TDI, thank you."


Look for Easy Auto Repairs and Services in Oak Ridge, TN

Once you get your vehicle from us, we take the role of maintenance experts pretty seriously. Our technicians and high-tech diagnostic tools make that easier than ever. Serving the customers with the best we have is our prerogative. We take pride in giving you every reason to like us. Come to explore the words of appreciation left behind by our customers. If you feel you're getting the best dealership experience at Ole Ben Franklin Mitsubishi, we welcome you to share your thoughts with others. Thanks for taking the time for sharing your kind appreciation and honest reviews with us.


Visit Ole Ben Franklin Mitsubishi for All Your Automotive Needs in Oak Ridge, TN

Whether you're looking for a new Mitsubishi vehicle, an affordable pre-owned car, truck, or SUV, or need your current vehicle serviced, Ole Ben Franklin Mitsubishi is the place to be in Oak Ridge, TN. Visit us today to see why our customers are raving about their savings!